FAQs

A list of frequently asked questions and answers on Yellow Card

Getting Started

  • Who is Yellow Card?
  • How do I buy cryptocurrency?

Sign up

Verification

  • How do I verify my account?

Account

  • How do I change my password?
  • How do I close my account?
  • How do I increase my limits?
  • When do my limits reset?
  • Why is my account locked?

Locations

Deposits

  • I lost my Yellow Card PIN.

Buy and sell cryptocurrency

  • Where is my cryptocurrency?

Referral Program

Wallet

  • Is my wallet safe?

Fees

Ambassador Program

  • Ambassador Starter Kits
  • Monthly Ambassador meetings

Merchants

  • How do I become a merchant?
  • What do I do as an merchant?
  • Why do you need my BVN?